Narrowbeam

Privacy Policy

Last updated: 9/29/2025

1. Our Commitment to Privacy

Narrowbeam is built with privacy as a core principle. We believe in providing valuable analytics insights while respecting user privacy and complying with GDPR, ePrivacy Directive, and CCPA regulations.

2. Data Minimization Principle

We process minimal personal data and collect only what is essential to provide our analytics service. This includes only IP address and User-Agent information, which we immediately process and anonymize.

Analytics Data Collection:

  • Page views and website traffic patterns
  • Referrer information
  • Device and browser information
  • Geographic location (country-level only)
  • Anonymous session identifiers

Account Information Collection:

  • Email address
  • Billing information
  • Organization and domain settings

3. What We DON'T Collect

  • Personally identifiable information (PII)
  • Precise geolocation data

4. How We Process Data

  • All processing happens server-side
  • IP addresses are hashed and not stored in readable form
  • Data is anonymized and cannot be traced back to individuals

5. Data Retention and Lawful Basis

Data retained only as necessary:

  • Analytics data: Duration needed for insights
  • Account information: Until deletion or legal requirements
  • Billing data: For tax and accounting purposes

Legal Basis for Processing:

  • Consent
  • Contract
  • Legal Obligations
  • Legitimate Interests

6. Data Sharing and Transfers

Limited data sharing:

  • With trusted service providers
  • When required by law
  • With explicit consent

International Data Transfers include:

  • EU adequacy decisions
  • Standard contractual clauses
  • Binding corporate rules

7. Security Measures

  • Strong password requirements
  • Data encryption
  • Two-factor authentication
  • Regular security audits
  • 72-hour data breach notification

8. Your Data Protection Rights

  • Right of Access
  • Right to Rectification
  • Right to Erasure
  • Right to Object
  • Right to Data Portability
  • Right to Restrict Processing

9. Automated Decision-Making

We do not engage in automated decision-making or profiling that would have legal or significant effects on individuals. Our analytics service focuses purely on aggregated, anonymous data insights.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated revision date and, where appropriate, through other communication channels.

11. Contact Us

If you have any questions about this Privacy Policy, would like to exercise your data protection rights, or need to report concerns about how we handle your personal data, please contact us through our support channels. We are committed to providing clear and transparent information about our privacy practices and will respond to your inquiries promptly.

Email: support@narrowbeam.io